How to prepare your app for Make.com
Before submitting an integration to the make.com developer platform, you must carefully prepare your application assets, documentation, and configuration so the review and publication process runs smoothly.
This how-to guide walks you through each requirement step by step, based strictly on the official preparation instructions for building an app for the platform.
Understanding app requirements on Make.com
Every integration must meet several baseline requirements before it can be reviewed. These standards ensure consistency, security, and a high-quality experience for users who connect their tools through the automation environment.
At a high level, you will need to prepare:
- Application assets such as name, logo, and descriptions
- Marketing and documentation links
- Support and status information
- Release configuration and compliance details
The following sections explain each area in detail.
Define basic app details for Make.com
Start by preparing the core identity of your integration. These details appear in the app list, search results, and documentation.
Choose a clear app name
Your app name should match the product or service you are integrating. Keep it concise, distinctive, and easy to recognize so users can quickly find it in the catalog.
Prepare a short description
Write a brief description that explains what your integration does and why users might want to connect it. Focus on the essential capabilities and primary benefits.
Write a long description
The long description can provide more context about your app, such as:
- Key use cases
- Supported actions or data flows
- Any limitations or special requirements
Use short paragraphs and clear language, and avoid overly technical jargon when possible.
Provide your app website URL
Include the main website for your product or service. This helps users learn more about your tool outside the automation platform and verify its authenticity.
Prepare visual assets for Make.com
Visual assets ensure your app looks professional and recognizable within the integration library. Follow these guidelines closely to avoid delays during review.
Upload the main app logo
You will need a square logo that clearly represents your brand. Keep these points in mind:
- Use a high-resolution image.
- Avoid small text that becomes unreadable at smaller sizes.
- Ensure strong contrast so the logo is visible in both light and dark interfaces.
Prepare alternative versions if needed
Some apps benefit from an inverted or padded variant of the logo, which may be used on different backgrounds. Prepare variations that follow your brand guidelines while remaining clear at all display sizes.
Set up support and status information
Users need to know where to find help and how to check your service status. Preparing these links in advance improves trust and reduces support friction.
Support contact details
Provide at least one support contact option so users can reach you when they encounter issues with the integration. Common options include:
- A dedicated support email address
- A contact form on your website
- A help center or knowledge base
Make sure whichever channel you choose is actively monitored.
Status page URL
If you maintain a public status page for your service, include its URL. This allows users to quickly check whether any downtime is affecting the integration.
Documentation and marketing assets for Make.com
Clear documentation helps users onboard faster and reduce configuration errors. You should prepare public resources that describe how to use your integration effectively.
Create user documentation
Prepare a dedicated documentation page or section that covers:
- How to connect your product through the automation platform
- Authentication requirements and permissions
- Common workflows or configuration examples
Include screenshots and step-by-step instructions whenever possible.
Optional marketing and onboarding content
Beyond technical documentation, you can prepare:
- Blog posts announcing the integration
- Landing pages describing use cases
- Short videos demonstrating automations
These materials can help drive adoption once your app is live.
Configure release type and visibility on Make.com
Before publishing, you must decide how your app will be released and who can access it.
Choose a release type
You can typically select between different release stages, such as:
- Internal or private testing within your team
- Limited beta for selected users
- Public release available to all users
Pick the release type that matches your current development stage and stability.
Decide on app visibility
Depending on your goals, you may want your app to appear in public search or stay accessible only to specific users or organizations. Configure visibility accordingly so that your target audience can find and use the integration as intended.
Compliance and legal information for Make.com apps
Compliance details are essential for building user trust, especially when handling sensitive or personal data.
Prepare your terms and policies
Gather the URLs for the following documents:
- Terms of service or user agreement
- Privacy policy describing data handling
- Any data processing agreements, if applicable
Ensure these documents are up to date and accessible to the public.
Document security and data practices
It is helpful to describe, at a high level, how you protect user data and what security standards you follow. You may reference certifications, encryption practices, or compliance frameworks where relevant.
Testing your integration before Make.com submission
Thorough testing significantly increases the likelihood of passing review on the first try. Validate both technical functionality and user experience.
Technical testing checklist
Run through the following checks before submitting:
- Verify authentication flows in fresh accounts and existing accounts.
- Test all triggers, actions, and searches in realistic scenarios.
- Confirm that error messages are descriptive and actionable.
- Check rate limits and timeouts to avoid interruptions.
User experience checklist
From a user perspective, ensure that:
- Field names and descriptions are easy to understand.
- Required fields are clearly indicated.
- Default values and dropdowns make configuration faster.
- Any limitations are clearly communicated in descriptions.
Submitting your app to Make.com
Once the assets, documentation, and testing are complete, you are ready to submit your app for review.
Prepare your submission package
Before sending your app for review, confirm that you have:
- Completed all mandatory fields in the app configuration.
- Uploaded the required logo and visual assets.
- Linked documentation, support, and status pages.
- Configured release type and visibility settings.
- Reviewed legal and compliance information.
Follow the official preparation guide
For detailed, authoritative instructions and the latest requirements, always refer to the official preparation guide available at the developer help center. This ensures you stay aligned with current standards.
Next steps after your app goes live on Make.com
After publication, plan how you will maintain and improve your integration over time.
Monitor performance and feedback
Track how users interact with your app, gather feedback, and respond quickly to bug reports or feature requests. Incremental improvements can significantly increase adoption.
Plan iteration and new features
As you learn from real-world usage, refine your app by:
- Adding new triggers or actions users frequently request
- Improving documentation and onboarding flows
- Enhancing error handling for edge cases
Additional resources for building better integrations
To further optimize your app and go beyond the basics, you may want expert guidance on integration strategy, automation design, and technical implementation. Specialized automation consultancies can help you refine both the technical and business aspects of your solution.
For strategic automation consulting, integration design, and technical implementation services, you can explore Consultevo, which focuses on helping teams build scalable automation ecosystems.
By following the steps above and aligning with the official preparation requirements, you will be well positioned to launch a stable, user-friendly, and maintainable integration on the platform, ensuring a smoother review process and a better long-term experience for your users.
Need Help With Make.com?
If you want expert help building, automating, or scaling your Make scenarios, work with ConsultEvo — certified workflow and automation specialists.