Router module guide for Make.com scenarios

The router module in make.com lets you split a single scenario into multiple branches so each data item can follow a different path. This guide explains how to add, configure, and manage router paths to build flexible automations in make.com.

Routers are essential when you need different actions for different conditions. Instead of creating several separate scenarios, you can keep logic together, reduce maintenance, and improve clarity.

What a router does in make.com

A router is a special module that has one input and multiple outputs. When an item arrives from an upstream module, the router evaluates each path and passes that item to one or more branches, depending on your configuration.

Key characteristics of a router module:

One incoming connection and up to several outgoing connections.
Supports conditional processing with filters on each path.
Can send the same item through multiple paths when filters allow it.
Helps keep complex make.com workflows organized and readable.

Routers are placed where your process needs to diverge. For example, you might send new orders to one branch and refunds to another, based on a field value.

Adding a router in a make.com scenario

You can insert a router module at any point after an existing module. The platform makes it easy to introduce a router, even into an already-built scenario.

Step-by-step: Insert a router in make.com

Open your scenario in the make.com editor.
Click the small wrench icon on the connection where you want to branch.
From the menu, choose the option to add a Router.
A router module appears between the two existing modules, with one output path by default.
To create more branches, click the small plus icon on the router module to add additional routes.

Each new route will appear as a new output connection, ready for you to attach modules and filters.

Configuring router paths in make.com

After adding a router, you need to decide what each path should do. Typically, you connect different sequences of modules to each route and control them using filters.

Using filters on make.com router paths

Filters determine which items are allowed to travel down each router path. You can configure filters individually for each route.

Click the wrench icon on the router’s output connection.
Select Set up a filter.
Define one or more conditions, such as “Status equals Paid” or “Priority is High”.
Save the filter and repeat for other routes as needed.

When the scenario runs, each item is evaluated against these filters. If it meets the criteria on multiple routes, it can travel through more than one branch.

Structuring branches in make.com

You can attach any supported modules to each router branch. Common patterns include:

Notification routes – Send different email or chat messages based on event type.
Data storage routes – Save records in various spreadsheets, databases, or apps according to category.
Error-handling routes – Direct failed or unexpected items to a dedicated logging path.

Design each branch to be self-contained and easy to understand, so others can quickly follow the scenario logic.

How router evaluation works in make.com

Understanding how items are evaluated helps you predict scenario behavior and avoid surprises. The router module processes routes in the sequence they were created, but each filter is evaluated independently.

Important points about evaluation:

Each incoming item is tested against every filter on each route.
If a route has no filter, items pass through it by default.
An item may go to multiple routes if it fulfills multiple filters.
If an item fails every filter and there is no unfiltered route, it stops at the router.

To control which routes run more often, design non-overlapping filter conditions where possible.

Best practices for make.com router design

Well-designed routers make your automations easier to maintain and scale. Use these practices when working with router modules in make.com:

Limit the number of routes to what is genuinely needed, so the scenario stays readable.
Use clear filter conditions such as simple comparisons and ranges rather than overly complex nested logic.
Name modules descriptively on each branch so the path purpose is obvious.
Keep related logic together to avoid jumping back and forth between different parts of the canvas.
Test each branch individually using sample data to ensure filters and actions behave as expected.

If a router grows too complicated, consider splitting the scenario or using additional routers later in the flow to organize responsibilities.

Troubleshooting router issues in make.com

When items do not appear to follow the correct path, focus on filters and execution details.

Common router problems

No items passing a route: Check that the filter conditions match incoming data types and values.
Items going to unexpected routes: Review overlapping filters or default (unfiltered) routes.
Scenario stops at the router: Confirm that at least one route has conditions that incoming items can satisfy, or add a catch-all branch.

Debugging a router in make.com

Run the scenario in Debug mode to capture detailed execution information.
Inspect the run history and click individual modules on each branch to see which items passed or failed filters.
Adjust filter logic, rerun, and confirm that items now travel down the desired routes.

Iterative testing is helpful when you manage large numbers of routes or complex condition sets.

Learn more about make.com routers

You can deepen your understanding of routers and other modules by reviewing the official documentation and exploring automation tutorials. For the original reference material on the router module, see the router documentation on the help center.

If you need strategic help planning or optimizing complex workflows, you can also consult automation specialists such as Consultevo for scenario design, performance tuning, and training on advanced use of make.com features.

With a good grasp of routers, filters, and branching structures, you can turn a basic scenario into a robust automation system that adapts to many different conditions within make.com.

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