How to Use Routers in Make.com Scenarios

Routers in make.com allow you to split a single scenario path into multiple conditional branches so each data item can follow its own processing route. This guide explains how to add, configure, and manage routers to build flexible automations.

What a Router Does in Make.com

A router in make.com is a special module that divides a scenario into two or more branches. Each incoming bundle is evaluated and then directed to the first branch whose filter conditions are satisfied.

Routers help you:

Process different data types in separate flows.
Apply unique business rules per branch.
Reduce the number of separate scenarios you need to maintain.
Keep complex automations readable and modular.

Only one branch is executed per incoming bundle. The branch is chosen based on the order of the filters.

Before You Add a Router in Make.com

Before you insert a router into your make.com scenario, make sure that:

You already have a basic scenario created and saved.
You understand what conditions will decide which branch a bundle follows.
You know what modules need to be placed on each branch.

Routers work best when you have clearly defined criteria for splitting your data, such as status, type, or source.

Step-by-Step: Add a Router in Make.com

Follow these steps to add a router between two existing modules in a scenario.

Step 1: Open Your Scenario in Make.com

Log in to your make.com account.
Open the Scenarios section.
Click on the scenario where you want to add a router.

Make sure your scenario is not running while you are editing it.

Step 2: Insert the Router Between Modules

To place a router between two modules in make.com:

Locate the connection line between the two modules you want to separate.
Click the small wrench icon on that connection to open the context menu.
Select Insert a router (or similarly named option) from the menu.

The platform automatically inserts a router module between the two existing modules and creates one default branch.

Step 3: Add Additional Branches to the Router

By default, the router in make.com starts with a single route. To handle more conditions, you need more branches.

Click the small plus icon on the router module.
Select Add a route to create a new branch.
Repeat for each additional branch you plan to use.

Each new branch appears as a separate line coming from the router, ready for you to attach modules.

Step 4: Attach Modules to Each Branch

Next, build out the processing path for each router branch in make.com:

Click the empty circle at the end of a branch.
Select or search for the module you want to add.
Configure the module as you normally would.
Repeat this process for every branch coming out of the router.

You can chain multiple modules on each branch, just like on any standard scenario path.

How Branch Filters Work in Make.com Routers

Each branch of a router in make.com usually has a filter that decides when that route runs. Filters are evaluated in the order of the branches, from top to bottom.

Creating Filters on Router Branches

To set a filter for a branch:

Click the small funnel or filter icon on the connection line coming out of the router.
Define your condition, such as: Status equals “Paid” or Type equals “Support”.
Save the filter configuration.

When a bundle reaches the router, make.com checks each branch’s filter in sequence. The bundle goes to the first branch whose filter condition is met.

Branch Order and Execution in Make.com

Branch order matters when working with routers in make.com. If a bundle matches more than one branch filter:

Only the first matching branch is executed.
Subsequent branches are skipped for that bundle.

To change order:

Open the router’s menu.
Drag and drop branches into the desired order, or use the provided controls to reorder them.

Place your most specific filters higher to ensure they capture the correct data first.

Best Practices for Routers in Make.com

Use the following recommendations to keep router-based scenarios in make.com easy to maintain and debug.

Use Clear, Non-Overlapping Filters

Define filters that do not overlap whenever possible.
Use precise field comparisons instead of broad conditions.
Consider adding a final catch-all branch with a simple filter if needed.

Limit the Number of Branches

Although make.com supports multiple branches, too many routes can become difficult to manage.

Group similar logic when possible.
Consider creating a separate scenario if a flow is very different.

Name and Document Each Route

To stay organized:

Set clear names for each branch to describe its purpose.
Use descriptive notes inside modules to record assumptions and rules.

Test Each Branch in Make.com

Before going live:

Use the Run once feature on your scenario.
Feed in sample data that should follow each route.
Confirm the correct branch is executed and modules perform as expected.

Testing early prevents misrouted data and makes troubleshooting easier.

Editing or Removing a Router in Make.com

If you need to change your router configuration in make.com, you can edit or remove it without rebuilding the entire scenario.

How to Edit a Router

Click the router module to open its menu.
Reorder branches as needed.
Update or delete filters on any branch.
Add or remove branches to match new logic.

How to Remove a Router

To remove a router while keeping the scenario intact:

Disconnect or delete modules attached to each branch as necessary.
Use the router menu and select the option to remove it.
Reconnect the upstream module directly to the desired downstream module.

After removal, re-test the scenario to ensure that bundles still follow the correct path.

Where to Learn More About Make.com Routers

For more detailed reference information and visuals about routers in make.com, see the official documentation on adding a router: Add a router in Make.

If you want expert scenario design help or broader automation consulting, you can also visit Consultevo for professional guidance on workflow architecture and optimization.

By following the steps and best practices above, you can confidently use routers in make.com to build clear, scalable, and powerful automation scenarios.

Need Help With Make.com?

If you want expert help building, automating, or scaling your Make scenarios, work with ConsultEvo — certified workflow and automation specialists.

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