User management in Make.com

Managing user accounts and access in make.com is essential for keeping your workspace secure, organized, and efficient. This how-to guide walks you through the main user-account management tasks available on the platform, based strictly on the official documentation, so you can confidently control who can view, edit, and run your automations.

Overview of user accounts in Make.com

User-account management in make.com is based on three core concepts:

Users – individual people who log in to the platform.
Teams or organizations – collaborative spaces where users share scenarios, connections, and data.
Roles and permissions – settings that define what each user can see or do.

Understanding these concepts will help you decide how to structure access, especially when working with multiple departments or client projects.

Accessing user-account settings in Make.com

Most user-account management options in make.com are found in the administration area of your organization or team.

Sign in to your make.com account.
Open the menu for your organization or team workspace.
Look for sections labeled Users, Members, or Team to manage people and roles.
Use the Account or Profile section to change your personal details and security settings.

The exact labels can vary slightly depending on your plan and structure, but the core options remain consistent across workspaces.

Inviting new users to Make.com

Adding users to your make.com organization lets your team collaborate on scenarios and share resources securely.

Steps to invite users to Make.com

Open your organization or team in make.com.
Go to the Users or Members section.
Click Invite or Add member.
Enter the user’s email address.
Select a role or permission level, such as member, admin, or viewer.
Send the invitation and wait for the user to accept it from their email inbox.

Inviting users through this process ensures their access is recorded centrally and can be revoked or changed at any time.

Managing roles and permissions in Make.com

Roles in make.com define what a user is allowed to do inside a team or organization. Configuring these carefully helps you prevent accidental changes and protect sensitive data.

Typical roles used in Make.com

Owner – full control over the workspace, billing, and all settings.
Admin – manages users, permissions, and key configuration options.
Member – can build and manage scenarios as permitted.
Viewer (or equivalent) – has read-only access where supported.

Check the current role definitions on the official make.com user-account management page, as available roles can differ by plan.

How to change a user’s role in Make.com

Go to your organization or team settings in make.com.
Open the Users or Members list.
Find the user whose permissions you want to change.
Click the role dropdown or edit icon next to their name.
Select the new role that fits their responsibilities.
Save your changes so the new permissions take effect.

Adjusting roles regularly ensures that people who change jobs or projects keep the right level of access and do not retain unnecessary privileges.

Organizing teams and workspaces in Make.com

Larger organizations use multiple teams or workspaces in make.com to separate projects, clients, or departments. Clear structure prevents confusion and makes permission management easier.

Best practices for team setup in Make.com

Create a dedicated team or workspace for each major department or client.
Assign a local admin or owner for each team who understands its processes.
Use roles to restrict cross-team access to only what is required.
Review team membership periodically to remove inactive users.

This approach helps you keep your make.com account tidy and secure while supporting collaboration.

Security and account control in Make.com

Security settings in make.com work together with user roles to protect your data and automations.

Key security actions for user accounts

Require strong passwords and encourage password managers.
Activate any available multi-factor authentication options.
Limit the number of users with owner or admin rights.
Remove users promptly when they leave your organization.

Controlling who can access sensitive connections, such as CRM or finance integrations, is especially important. Keep those permissions restricted to trusted admins.

Removing or suspending users in Make.com

When someone changes roles or leaves, you may need to remove their access to make.com while keeping your scenarios safe.

How to remove a user from Make.com

Open your organization or team settings in make.com.
Navigate to the Users or Members list.
Locate the user you want to remove.
Click Remove, Revoke access, or similar.
Confirm the action and reassign ownership of any critical scenarios if prompted.

Always verify that key automations have an active owner or admin before removing users, so maintenance and troubleshooting can continue smoothly.

Optimizing user-account management workflows

Beyond the built-in features of make.com, you can design internal processes to keep user-account management efficient and auditable.

Simple workflow ideas for Make.com user management

Create a checklist for onboarding new staff, including their access to make.com.
Document which teams or workspaces each role should join.
Schedule periodic reviews of roles and memberships.
Log changes when you add or remove users from critical workspaces.

For additional strategic guidance on automation governance and user-access strategy, you can consult external resources, such as the experts at Consultevo, to complement your internal policies.

Where to find official Make.com documentation

Because features evolve, always verify configuration details directly in the product documentation. The official guide for user-account configuration is available on the Make.com user-account management page. Use that as your source of truth for the latest roles, permissions, and workspace options.

By following the steps and practices outlined here, you can keep your make.com environment organized, secure, and ready to scale as your automation needs grow.

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