How to Manage Incomplete Executions in Make.com

When scenarios do not finish as expected in make.com, they become incomplete executions. Knowing how to find, review, resolve, and prevent these incomplete runs helps you keep your automations reliable and efficient.

What Is an Incomplete Execution in Make.com?

An incomplete execution is a scenario run that started but did not complete successfully. This usually happens when a module must wait for a follow-up request or response that never arrives, or arrives too late.

Common reasons include:

• Waiting for a webhook callback that is not received
• Pausing for a confirmation that stays pending
• API requests that never return a final response
• Misconfigured modules that block further steps

Instead of failing immediately, the scenario run remains in a waiting state. If the waiting period exceeds a defined limit, the execution switches to the incomplete status.

Where to Find Incomplete Executions in Make.com

You can monitor your execution status from the scenario detail screens. To locate incomplete runs, follow these steps:

1. Open your scenario in the editor.
2. Click the Executions tab.
3. Use the filter or status column to locate executions marked as Incomplete.

Each listed run shows key information, such as the start time, status, duration, and the amount of operations used. You can open any execution for deeper inspection.

How to Inspect an Incomplete Execution in Make.com

To understand why a run stopped, inspect its execution details:

1. From the Executions list, click the incomplete item you want to review.
2. Open the visual timeline showing each module involved in the run.
3. Locate the module marked with a waiting or incomplete indicator.

On the module card inside the execution detail view, you can see:

• The type of operation performed
• The input data used by the module
• The output data (if any) returned before the stop
• A message or internal note explaining why the module stayed in a waiting state

This investigation helps you identify whether the scenario logic, the connected app, or missing follow-up data caused the incomplete status.

How Make.com Decides When an Execution Becomes Incomplete

Make.com uses internal timeout and queue rules to move a waiting run into the incomplete state. Two key mechanisms control this behavior:

Queue-Level Timeout Rules in Make.com

Every scenario run is processed in a queue. If a module waits longer than the allowed time for a necessary callback or response, the queue engine stops the execution and marks it as incomplete.

Typical triggers for this status include:

• Long-running tasks that do not respond
• Remote servers that do not send back data
• Callbacks that were never configured or are misconfigured

Once the timeout is reached, the run is no longer active, but its history remains available in the execution log.

Module Behavior That Can Cause Incomplete Runs in Make.com

Certain module types are more likely to produce incomplete executions if they rely on external callbacks or follow-up events. Examples include:

• Webhook-based modules waiting for a second request
• Two-step verification or approval actions
• Custom API calls that start an asynchronous process

If these modules never receive the second step, the execution cannot finish and is eventually categorized as incomplete.

How to Fix Incomplete Executions in Make.com

Incomplete runs cannot usually be resumed, but you can fix the underlying cause and rerun the affected data. Use the following approach:

Step 1: Confirm the Cause of the Incomplete Status

1. Open the detailed execution view of the incomplete run.
2. Identify which module is highlighted as waiting or incomplete.
3. Check input and output data for signs of missing fields, invalid values, or unexpected responses.
4. Review any error or internal message displayed on the module card.

This step clarifies whether the problem lies in your scenario design, the configuration of your modules, or in an external service.

Step 2: Correct Scenario Settings in Make.com

After you understand the cause, update the scenario so future runs can finish successfully:

• Verify URLs and credentials for all connected services.
• Make sure any required callback or webhook is actually set up and enabled.
• Adjust mapping so that required fields are never left empty.
• Remove unnecessary waits or confirmations if they are not needed.

Save your changes and run a manual test on sample data to confirm the scenario now finishes without entering the incomplete state.

Step 3: Reprocess Data from Incomplete Runs

Because an incomplete execution may leave some data partially processed, you might need to handle these items again:

• Check external systems to see what was already created or updated.
• Prepare a list of records or items that must be re-run.
• Use a filter or a search module at the beginning of your scenario to feed only those records back into a new execution.

This avoids duplication while still ensuring the missed items are processed correctly.

How to Prevent Incomplete Executions in Make.com

Good scenario design and error handling significantly reduce the number of incomplete runs. Implement the following recommendations:

Design Scenarios for Clear Start and End Points

• Avoid long chains of dependent callbacks unless truly required.
• Break complex flows into smaller scenarios with clear outputs.
• Use explicit conditions and routes so that each path ends in a defined outcome.

Use Error Handling and Time Limits Wisely in Make.com

• Configure error handlers on modules that call external APIs.
• Set reasonable timeouts or maximum waiting periods when possible.
• Log important data fields so you can easily trace issues later.

Monitor the Executions List Regularly

Checking the execution history helps you spot issues early:

• Review the execution list for new incomplete entries.
• Look for patterns in which modules or connections fail to finish.
• Adjust your scenarios proactively when you see repeating issues.

Useful Resources About Incomplete Executions in Make.com

For authoritative technical details and official recommendations, refer to the original documentation on managing incomplete executions here: Manage incomplete executions in Make.

If you need strategic help designing robust automations, optimizing scenarios for scale, or integrating them into broader business workflows, you can consult automation specialists such as Consultevo.

By understanding how incomplete runs work in make.com, checking your execution logs regularly, and applying solid scenario design practices, you can keep your automations running smoothly and reduce the risk of stalled or unfinished processes.

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