Automate Shopify Orders to Your Manufacturer with Make.com
Using make.com, you can build a powerful automation that sends Shopify orders directly to your manufacturer without manual data entry. This how-to guide walks you step-by-step through creating a scenario that saves time, reduces errors, and keeps your order data perfectly in sync.
What You Will Build with Make.com
This tutorial shows you how to create a scenario that:
- Watches for new orders in your Shopify store.
- Filters orders to process only the ones you need.
- Formats line items and customer data for your manufacturer.
- Sends a structured payload to the manufacturer’s system.
- Logs the result and handles basic errors.
The example is based on the official guide at make.com Shopify order to manufacturer tutorial, adapted into a clear, SEO-ready walkthrough.
Prerequisites for Using Make.com with Shopify
Before you start building your automation, prepare these items:
- An active Shopify store with products and test orders.
- A make.com account with access to the scenario editor.
- API or endpoint details for your manufacturer (for example, an HTTPS endpoint or app connection).
- Basic understanding of order fields in Shopify (customer, line items, totals, etc.).
If you need help with broader automation strategy, you can also review resources at Consultevo for additional workflow and integration ideas.
Step 1: Create a New Scenario in Make.com
Start by creating a blank automation scenario.
- Log in to your make.com dashboard.
- Click Create a new scenario.
- In the module search, look for Shopify.
- Select Shopify as the first module and add it to the canvas.
This will be the entry point that triggers whenever a relevant order event occurs in your shop.
Configure the Shopify Trigger in Make.com
- Click the Shopify module and choose a trigger such as Watch Orders.
- Connect your Shopify store using your shop domain and API credentials.
- Select the event you want to monitor, typically Created or Paid orders.
- Set the starting point (for example, from now on or from a specific date).
Once configured, the Shopify module will supply full order data to the rest of your make.com scenario.
Step 2: Add Filters to Control Which Orders Make.com Sends
Not every order should necessarily go to your manufacturer. You can use filters in make.com to decide which orders proceed through the scenario.
- Click the small wrench or filter icon on the route coming out of the Shopify module.
- Add conditions such as:
- Status equals paid.
- Shipping country equals a specific market.
- Tag equals a special production tag.
- Save the filter.
With filters in place, make.com processes only the orders that match your criteria, keeping unnecessary traffic away from your manufacturer’s system.
Step 3: Transform Shopify Order Data in Make.com
Manufacturer systems often expect a specific data structure. You can use tools in make.com to reshape Shopify order data into that structure.
Use Data Transformer or Tools Modules
- Add a Tools > JSON or Data Transformer module after the filter.
- Map relevant Shopify fields, such as:
- Order ID and order number.
- Customer name, email, and shipping address.
- Line items with SKU, quantity, and price.
- Totals, discounts, and shipping information.
- Arrange the fields to match the manufacturer’s required format, for example:
customerobject.itemsarray.shippingblock.
This mapping ensures that the payload produced by make.com lines up exactly with what your manufacturing partner expects.
Prepare Line Items for the Manufacturer
In many cases, line items need special attention:
- Map SKUs instead of product names, since manufacturers often rely on SKU codes.
- Include variations or options (size, color, material) if required.
- Aggregate quantities if multiple identical items are ordered.
Using iterator or array aggregator modules in make.com, you can loop through line items, reformat them, and then rebuild a final array for your payload.
Step 4: Send Data from Make.com to the Manufacturer
After transforming the data, you are ready to send the order to your manufacturer’s system.
Configure the Manufacturer Module or Webhook
- If your manufacturer has a native app, add that specific module in make.com.
- If they provide an HTTP endpoint, add the HTTP > Make a request module.
- Select the method, such as POST.
- Enter the endpoint URL provided by your manufacturer.
- In the body, map the transformed JSON from the previous step.
- Add any required headers, such as:
Content-Type: application/json- Authorization tokens or API keys.
Once this module is configured, the scenario will send each approved Shopify order from make.com directly to your manufacturing partner.
Step 5: Add Logging and Error Handling in Make.com
Robust automations need visibility and basic fault tolerance. You can improve reliability by logging outcomes and catching errors in make.com.
Log Order Transfers
- Add another module after the manufacturer step, such as Google Sheets or a database connection.
- Write a log entry containing:
- Order ID and timestamp.
- Manufacturer response code.
- Status (success or failure).
- Store this log so you can audit what was sent and when.
Handle Errors Gracefully
- Use error handlers or separate routes in make.com to capture failed operations.
- On failure, you can:
- Send an alert email to your team.
- Notify a Slack or Teams channel.
- Mark the order with a tag in Shopify for manual review.
- Optionally, add a retry module or scenario to attempt sending again after a delay.
These safeguards ensure that if the manufacturer’s system is temporarily unavailable, you can still keep track and recover affected orders.
Step 6: Test and Activate Your Make.com Scenario
Before you turn everything on, thoroughly test the scenario end to end.
- Run the scenario in Preview or manual mode from your make.com editor.
- Create a test order in Shopify that meets your filter criteria.
- Confirm that:
- The Shopify trigger receives the order.
- Filters accept the test order.
- Data transformation outputs the correct JSON or structured object.
- The manufacturer endpoint receives the request and returns the expected response.
- Logs capture all relevant details.
- Review the execution history to verify there are no errors.
- When you are satisfied with the behavior, switch the scenario to On.
Your Shopify-to-manufacturer workflow is now fully automated using make.com and will continue to run according to your trigger settings.
Maintaining and Improving Your Make.com Workflow
After activation, periodically review and refine your scenario.
- Update filters as your order rules evolve.
- Adjust field mappings if your manufacturer changes their API.
- Add new branches in make.com for special products or premium services.
- Expand logging to include production metrics, such as processing times.
With regular tuning, your automation built on make.com will keep your fulfillment process smooth, scalable, and ready for growth.
Need Help With Make.com?
If you want expert help building, automating, or scaling your Make scenarios, work with ConsultEvo — certified workflow and automation specialists.
