Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the ConsultEvo LLC website (“Website”) and the services provided by ConsultEvo LLC (“Services”). By accessing this Website, requesting Services, purchasing Services through Stripe (or another approved payment provider), or otherwise working with ConsultEvo LLC, you agree to these Terms. If you do not agree, do not use the Website or purchase Services.

1. Operator Information

ConsultEvo LLC
150 E B St Lbby #1810
Casper, WY 82601
United States of America
Email: contact@consultevo.com
Phone (US): +1 909 500 0413
Phone (DE): +49 1575 4293193

2. Definitions

  • “Client” means any individual or entity purchasing or receiving Services from ConsultEvo LLC.
  • “Deliverables” means the outputs of the Services such as workflows, automations, configurations, documentation, templates, or related setup work.
  • “Third-Party Tools” means external services or platforms integrated or used in delivery, including (but not limited to) ClickUp, HubSpot, GoHighLevel, Make.com, Zapier, Stripe, Bluehost, Google Workspace, Slack, and similar tools.
  • “Fixed-Price Package” means any productized service sold at a fixed price via a service page and/or Stripe checkout link (e.g., Basic, Pro, Unlimited).

3. Scope of Services

ConsultEvo LLC provides consulting and implementation services including (without limitation): workflow automation, CRM setup, ClickUp workspace builds, GoHighLevel implementations, integrations using Make.com or Zapier, website/chat integrations, AI-assisted operational workflows, and related operational support.

Unless explicitly stated otherwise in writing, ConsultEvo LLC provides services and implementation, not legal advice, tax advice, compliance certifications, or guaranteed business outcomes.

4. Fixed-Price Packages and Scope

For Fixed-Price Packages purchased via Stripe Checkout or Stripe payment links, the scope of work is defined by:

  • The corresponding service page on consultevo.com describing what is included/excluded, and
  • The Stripe checkout description and line item, if present, and
  • Any written scope confirmation (email or document) provided by ConsultEvo LLC after purchase.

If there is a conflict between the service page description and a written scope confirmation, the written scope confirmation prevails. If there is ambiguity, ConsultEvo LLC will interpret scope reasonably based on the package description and standard industry practice.

5. Purchases, Payments, and Invoicing

Payments are processed through Stripe or other approved providers. Unless otherwise stated, invoices and fixed-price purchases are due immediately upon receipt. Services may be paused, delayed, or withheld if payments fail, are reversed, are disputed, or remain overdue.

You authorize ConsultEvo LLC and its payment processors to charge the payment method you provide for all amounts due. You are responsible for any transaction fees, currency conversion fees, bank fees, or charges imposed by your payment provider.

6. Acceptance of Terms via Stripe Checkout

If you purchase a ConsultEvo service through Stripe Checkout or via a Stripe payment link, your purchase constitutes acceptance of these Terms. You acknowledge that Fixed-Price Packages are service implementations and not physical goods.

7. When Work Begins (Start of Service)

For the purpose of refund eligibility and delivery timelines, “work has begun” when any of the following occurs:

  • ConsultEvo LLC sends the onboarding form or onboarding intake request,
  • A kickoff/onboarding meeting is scheduled or completed,
  • ConsultEvo LLC requests access to required tools or accounts,
  • The Client grants access or shares credentials/invitations,
  • ConsultEvo LLC begins configuration, implementation, research, mapping, or build work related to the Client.

8. Client Responsibilities

The Client agrees to:

  • Provide accurate, complete, and timely information required for service delivery
  • Provide access to relevant tools, systems, and accounts (ClickUp, HubSpot, GoHighLevel, Google Workspace, website admin, etc.)
  • Maintain their own Third-Party Tool subscriptions, licenses, billing, and user permissions
  • Ensure they have the right to share any data, documents, or materials provided to ConsultEvo LLC
  • Comply with applicable laws and platform policies when using automations, SMS, email campaigns, tracking, cookies, or customer data
  • Review and approve configurations and outputs in a timely manner when ConsultEvo LLC requests feedback or sign-off

Delays caused by missing access, missing content, missing approvals, or unresponsive communication may extend timelines. ConsultEvo LLC is not responsible for delays caused by the Client or by Third-Party Tools.

9. Third-Party Tools and Subscriptions

Many Services depend on Third-Party Tools. ConsultEvo LLC may recommend or integrate tools such as ClickUp, Make.com, Zapier, HubSpot, Stripe, Bluehost, GoHighLevel, and others. ConsultEvo LLC does not control and is not responsible for these providers’ uptime, pricing, limitations, support responsiveness, policy changes, data handling, or performance.

Unless explicitly stated in writing, Third-Party Tool subscriptions, usage fees, phone/SMS charges, AI usage charges, seat licenses, and related provider costs are not included in ConsultEvo LLC pricing and are billed separately by the tool provider.

10. Maintenance Window (If Included)

If a package includes a maintenance period (for example, “2 weeks free maintenance”), it covers reasonable minor adjustments and fixes to the delivered setup, such as:

  • Minor text/copy updates inside the built workflows or agent responses
  • Small routing adjustments (e.g., destination change, category tweak)
  • Bug fixes or configuration fixes related to the delivered scope
  • Small “quality of life” improvements that do not add new features or expand scope materially

Maintenance does not include:

  • New features or new workflows not part of the original scope
  • Additional tool integrations not included in the package
  • Major rework due to changes in Client requirements after approval
  • Provider-side issues, outages, pricing changes, or API limitations

11. Refund Policy

Due to the nature of consulting, automation builds, and digital service delivery, all payments are considered final and non-refundable once work has begun (see Section 7). If a Client cancels before work begins, ConsultEvo LLC may, at its sole discretion, issue a partial refund minus payment processing fees and administrative time.

Chargebacks or payment disputes initiated after work has begun are considered a breach of these Terms. ConsultEvo LLC may suspend work immediately while disputes are resolved.

12. No Guarantee of Specific Results

ConsultEvo LLC does not guarantee any specific outcomes, including business results, revenue, lead volume, conversion rates, sales performance, customer satisfaction metrics, or operational improvements. Services are delivered on a best-effort basis with no implied warranties. Any examples, projections, or references to outcomes are illustrative only and may vary significantly depending on your business, traffic, systems, and execution.

13. Intellectual Property and Ownership

Clients retain ownership of their data and of configurations implemented within their own accounts (e.g., CRM settings, automations, workflows, chat configurations), to the extent those configurations exist inside the Client’s tool instances.

ConsultEvo LLC retains ownership of its pre-existing materials and reusable assets, including generalized templates, frameworks, internal tooling, non-client-specific code, documentation structures, and know-how.

Unless otherwise agreed in writing, the Client receives a non-exclusive, non-transferable license to use Deliverables for their own internal business operations. The Client may not resell, sublicense, or distribute Deliverables as a standalone product without written permission.

14. Data, Privacy, and Security

Clients are responsible for securing their own systems, passwords, API keys, and user access. ConsultEvo LLC may require access to Client tools to perform Services; the Client agrees to provide access using least-privilege permissions where possible.

ConsultEvo LLC is not liable for data loss, security incidents, unauthorized access, or misuse arising from Client-managed accounts, Client permission settings, or compromised Client credentials.

Where practical, ConsultEvo LLC will follow reasonable security practices and avoid storing sensitive credentials in plain text. The Client is responsible for determining what data may be shared and ensuring compliance with applicable privacy and marketing laws.

15. Limitation of Liability

To the maximum extent permitted by law, ConsultEvo LLC is not liable for indirect, incidental, special, or consequential damages, including lost revenue, lost profits, lost data, downtime, reputational harm, or business interruption arising from the use of our Website or Services.

To the maximum extent permitted by law, ConsultEvo LLC’s total liability for any claim related to the Services shall not exceed the amount paid by the Client to ConsultEvo LLC for the specific Service giving rise to the claim during the three (3) months preceding the event.

16. Termination

Either party may terminate an ongoing engagement with written notice, according to the terms specified in the relevant agreement, proposal, or invoice. Upon termination, all work completed up to termination remains billable. ConsultEvo LLC may terminate Services if the Client breaches these Terms, fails to provide required access, engages in abusive conduct, or initiates chargebacks or disputes in bad faith.

17. Use of the Website

By using this Website, you agree not to misuse any content, disrupt functionality, attempt unauthorized access, scrape or extract data without written permission, or use the Website in any unlawful manner.

18. Governing Law

These Terms and any disputes arising from them are governed by the laws of the State of Wyoming, USA, without regard to conflict of law principles.

19. Changes to These Terms

ConsultEvo LLC may update these Terms when necessary. The latest version will always be available on this page. By continuing to use the Website or Services after an update, you accept the updated Terms.

20. Contact

For any questions about these Terms, please contact:
ConsultEvo LLC
Email: contact@consultevo.com