How to update your Braintree connection in Zapier

The recent Braintree app update in Zapier changed how existing Zaps connect and how fields are handled. This step-by-step guide shows you exactly how to reconnect Braintree, update your Zaps, and confirm that your automations continue to run smoothly.

This how-to is based on the official announcement from Braintree and Zapier. It focuses on what changed, what you must update, and how to avoid issues with existing workflows.

What changed in the Braintree Zapier app

The Braintree app update in Zapier introduced important backend changes that affect your existing Zaps. While the triggers and actions may look familiar, the way the connection works behind the scenes is different.

Key changes include:

• A new version of the Braintree app in Zapier.
• Updated authentication that requires you to reconnect your Braintree account.
• Some fields that existing Zaps previously used may now be missing or mapped differently.

Because of these changes, you need to review and update any workflows that use Braintree in Zapier to ensure they continue to function correctly.

Before you start: review your Braintree Zaps in Zapier

Before making changes, take a moment to understand which automations are affected. This preparation will make the update smoother.

1. Log in to your Zapier account.

2. Open your Zaps dashboard and filter or search for any Zaps that use the Braintree app.

3. List the Zaps that include Braintree in any step: trigger, action, or search.

4. Note which Zaps are most critical to your business so you can test them first after updating.

This initial review helps you prioritize which Zapier workflows to fix and verify right after reconnecting.

How to reconnect Braintree in Zapier

Because of the app update, you must reconnect your Braintree account in Zapier using the new connection method. Follow these steps:

1. In your Zapier account, go to My Apps (sometimes labeled Apps in the sidebar).

2. Search for Braintree in your connected apps list.

3. If you see an error or a reconnect button next to Braintree, click Reconnect.

4. Follow the on-screen prompts to authenticate your Braintree account again. Use the same Braintree credentials or API details that you used previously.

5. Wait for the connection to show as Connected in Zapier.

If you no longer use an older Braintree connection, you can remove it after confirming that all your Zaps use the new connection successfully.

How to update existing Zaps that use Braintree in Zapier

Once Braintree is reconnected, you must edit each affected Zap in Zapier to ensure the steps still work and all fields are mapped correctly.

Step 1: Open each Braintree Zap in Zapier

1. From your Zaps dashboard, click the first Zap that uses Braintree.

2. Turn the Zap off temporarily to prevent partial or incorrect runs during editing.

3. Open the editor to see all steps in your workflow.

Step 2: Check the Braintree trigger step in Zapier

If Braintree is used as a trigger in Zapier, review it carefully:

1. Click the Braintree trigger step.

2. Confirm that the Braintree account selected is the new, reconnected account.

3. Click Test or Test Trigger to pull in sample data from Braintree.

4. Check whether any expected fields are missing, renamed, or empty.

If the trigger test fails, verify that the new connection in Zapier is valid and that the Braintree account has recent activity that matches the trigger conditions.

Step 3: Review Braintree action steps in Zapier

Next, update all Braintree actions in the Zapier editor:

1. Click each Braintree action step (for example, creating a customer or processing a transaction).

2. Confirm the selected Braintree account is the reconnected one.

3. Open the field mapping area and look for any warnings about missing fields.

4. Where fields show errors or blanks, re-select the correct fields from the trigger or previous steps.

5. Click Test step to run a live or sample test in Zapier and confirm that Braintree receives the correct data.

If a field you used in the old version is no longer available, you may need to adjust your workflow logic or choose the closest available field from the updated Braintree integration.

Step 4: Test and turn the Zap back on in Zapier

1. After confirming that all Braintree steps in the Zap test successfully, turn the Zap back on.

2. Trigger a real event in Braintree (such as a test transaction) if possible.

3. Return to your Zap runs history in Zapier and confirm the Zap completed without errors and updated any connected apps correctly.

Repeat these steps for each Zap that includes Braintree until all of your automations are updated.

How missing fields affect your Zaps in Zapier

After the update, some fields that were available in previous versions of the Braintree app may not appear the same way in Zapier. This can impact how your existing Zaps behave.

Typical issues include:

• Field dropdowns that show a red error message.
• Conditions in filters or paths that reference old fields.
• Formatter steps that depend on field names that changed.

To fix these issues in Zapier:

1. Open the affected step and identify any missing or broken field references.

2. Use the updated Braintree sample data to locate the new field names.

3. Replace the old fields in your filters, formatters, and actions with the new ones.

4. Run a full test of the whole Zap from start to finish.

Best practices for maintaining Braintree Zaps in Zapier

To keep your workflows reliable after the Braintree app changes in Zapier, follow these best practices:

• Document your Zaps: Keep a simple record of what each Braintree Zap does and which fields it depends on.
• Use test data: Maintain a Braintree sandbox or test account so you can safely test changes in Zapier.
• Review change logs: Check app update notes from Braintree or Zapier when you notice behavior changes.
• Monitor Zap runs: Regularly review your task history in Zapier to catch unexpected errors early.

If you manage many workflows or need help optimizing them across tools, consider working with automation specialists such as Consultevo, who focus on scalable automation strategies.

Where to find the official Braintree app update details for Zapier

This guide is based on the official announcement about the Braintree app update for Zapier users. For the original reference documentation and the latest status, visit the official help article:

Official Braintree app update article for Zapier

Use that page alongside this how-to for the most accurate and current information on changes to the integration.

Summary: keep your Braintree workflows stable in Zapier

The Braintree app update requires you to reconnect your account and review each workflow that uses Braintree in Zapier. By systematically reconnecting the app, updating triggers and actions, remapping changed fields, and testing each Zap end-to-end, you can keep your automations running smoothly.

Set aside time to review all affected Zaps in Zapier, especially those that are critical to billing, customer onboarding, or payment notifications. Once updated, monitor your task history for a few days to confirm that everything continues to function as expected.

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