Use Human in the Loop in Zapier
Zapier Human in the Loop lets you pause an automation, collect data from people, and resume the workflow after review or approval. This guide shows you how to set it up, manage reviews, and use it safely in your automations.
This article is based on Zapiers official documentation and explains, step by step, how to add and configure Human in the Loop actions inside your Zaps.
What Human in the Loop in Zapier Does
Human in the Loop is a Zapier feature that adds a human review step to an automated workflow. Instead of letting every step run automatically, you can stop a Zap at a key moment and ask someone to confirm, correct, or supply information.
Typical uses for this Zapier feature include:
- Approving or rejecting AI-generated content before it is published
- Confirming customer data before it is sent to a CRM
- Reviewing sensitive information that cannot be handled fully automatically
- Letting a human choose between several suggested options
When a Zap reaches the Human in the Loop action, it creates a review task. A reviewer opens the task, checks the data, fills in any required fields, and submits the form. Only then does the Zap continue to the next steps.
Key Concepts for Human in the Loop in Zapier
Before you build a workflow, it helps to understand a few core terms for this Zapier feature:
- Human in the Loop action: The step in your Zap where a human must review or provide information.
- Task: An individual review item created every time the Zap hits the Human in the Loop action.
- Form: The fields the reviewer sees and must complete or confirm.
- Reviewer: The person who opens the task link and makes a decision.
These concepts work together so your automation can pause safely at a critical point, wait for human feedback, and then resume processing in Zapier.
How to Add Human in the Loop to a Zapier Workflow
Follow these steps to add a Human in the Loop step inside a Zapier Zap.
Step 1: Open or create your Zapier workflow
- Sign in to your account.
- Open the Zaps page.
- Either create a new Zap or open an existing one where you want to add review.
Make sure your trigger and earlier actions already pull in the data you want a human to review.
Step 2: Insert the Human in the Loop action in Zapier
- In the Zap editor, click the plus button to add a new step.
- Search for Human in the Loop.
- Select the Human in the Loop action.
- Choose the specific event that matches the type of review you want to collect.
Place this step at the point where your automation must pause for manual review, such as after AI content creation or data enrichment.
Step 3: Configure the form fields
Zapier lets you design the form that reviewers will see. Using the data from previous steps, you can prefill information and ask reviewers to confirm or change it.
- In the action settings, define the fields that will appear in the review form.
- Map data from earlier steps into read-only or editable fields.
- Set which fields are required so the reviewer must complete them.
- Add clear labels and instructions so the reviewer knows what to do.
For example, you could show generated text, then add a dropdown or radio buttons for the reviewer to approve, reject, or request edits.
Managing Review Tasks in Zapier Human in the Loop
Once your Zap runs and hits the Human in the Loop step, Zapier creates a review task. That task needs to be completed before the rest of the Zap continues.
How reviewers access tasks
Depending on how your Zap is designed, reviewers can access tasks in different ways:
- Through a direct review link generated by the Human in the Loop action
- Via email, chat, or another channel where you send the task link
- From a team workspace where you keep review links organized
After opening the link, the reviewer sees the form you created in the Zapier step, including all fields mapped from previous actions.
Completing Human in the Loop tasks in Zapier
- The reviewer opens the task link.
- They read the information and follow your instructions.
- They fill in any editable fields and make selections, such as approve or reject.
- They submit the form to finish the review.
When the form is submitted successfully, the Human in the Loop step sends the reviewed data back to the Zap, and the workflow resumes.
Using Reviewed Data in Later Zapier Steps
After a Human in the Loop task is completed, the output can be used just like data from any other Zapier step.
- Map the reviewers decisions into conditional logic or filters.
- Save corrected data into a spreadsheet, database, or CRM.
- Publish approved content to a website, doc, or social channel.
- Send notifications that include the reviewers feedback.
In the Zap editor, open later actions and select the output fields from the Human in the Loop step as inputs. This lets you build complex flows that still keep a human reviewer in control at key points.
Best Practices for Using Zapier Human in the Loop
To keep your Zapier automations reliable and secure, follow these recommended practices for Human in the Loop.
Design clear and simple forms
- Use straightforward labels and brief instructions.
- Limit the number of fields to just what the reviewer truly needs.
- Highlight the fields that require close attention, such as final approval choices.
Use Human in the Loop only where needed
Human steps slow down automation by design, so place them only where the cost of an error is high. Common points include:
- Sending outbound messages to customers or prospects
- Publishing public-facing content
- Editing sensitive personal or financial data
Plan for task ownership and response times
- Decide who is responsible for completing each type of review task.
- Set expectations for how quickly tasks should be handled.
- Consider adding reminders through other Zapier actions if tasks stay incomplete for too long.
Privacy, Safety, and Limits for Zapier Human in the Loop
Always follow your organizations security, legal, and compliance requirements when using any feature inside Zapier.
- Avoid sending unnecessary sensitive data into review tasks.
- Limit access to task links to appropriate team members.
- Periodically audit your workflows to confirm that Human in the Loop is used correctly.
For details about behavior, limitations, and official requirements, review the original Zapier documentation for this feature: Collect data for your workflow with Human in the Loop.
Where to Get More Help With Zapier Workflows
If you need hands-on assistance designing review steps or optimizing complex automations, you can work with automation and AI specialists. One option is to consult experts at Consultevo, who support workflow planning, AI integration, and scalable Zap-based systems.
By combining Human in the Loop with other actions, filters, and AI steps, you can keep your Zapier workflows efficient while still giving humans the final say at the most important moments.
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